Web Site Privacy Statement


Encore Market Engagement (“Encore") is dedicated to respecting and upholding the privacy of our Web site visitors. We protect and control the collection, use and disclosure of personal information of individuals that visit this Web site, in accordance with applicable Canadian privacy laws. This Privacy Statement seeks to outline the information collection and use policies that relate to our Web site and by visiting this Web site, you consent to the collection, use and disclosure of your personal information as described in this Privacy Statement.

Generally speaking, “personal information” means information about an identifiable individual, including information such as your name, address, e-mail address, and other information, such as resume or employment-related information, that you may choose to voluntarily provide to Encore by e-mail or through this Web site.

Other sites to which we provide links may be governed by different policies. Encore does not assume responsibility for the content or information practices of these other Web sites, and we strongly encourage all online visitors to review the privacy statements and policies of all externally-linked sites.

What do we use your information for?

We use personal information for the purposes for which you provide it to us, and as permitted or required by law. In particular, we use personal information that you provide electronically for purposes that include: (i) evaluating, processing and responding to your online job applications, and retaining such applications for present and future consideration; (ii) processing your requests for, and sending you, e-mail updates and any other information you have requested about our services; (iii) responding to your feedback, questions and comments about Encore and our services; (iv) administering online surveys or polls in which you choose to participate; (v) understanding how we can improve the Web site and our services; and (vi) assessing Web site use and traffic.

Who is allowed access to your information?

Encore does not allow access to your personal information by any other parties except as expressly outlined below or as required by law.

We permit limited and secured access to personal information by authorized organizations that we hire to perform services on our behalf, including assisting in processing, storing or warehousing the personal information that you voluntarily provide to us electronically. Encore uses contractual or other means to require these third parties to commit to protecting personal information to a level comparable to that provided by Encore. Some of these third parties may be located outside of Canada and, as such, they are subject to foreign laws including laws that may require disclosure of personal information to foreign government authorities.

Certain links on this Web site lead to Web pages hosted on servers that are owned or managed by third parties, including companies affiliated with Encore, and other third parties that provide services to Encore. You should review the privacy policies of the owners of these Web pages before providing any personal information on these pages.

Do we use Cookies?

As with many other Web sites, our site makes use of session and permanent “cookie” technology. Cookies are small text files that contain a unique identification number that is automatically deposited on a visitor’s computer. This information helps us determine, in the aggregate, the total number of visitors to the site on an ongoing basis and the types of Internet browsers (e.g. Netscape Navigator or Internet Explorer) and operating systems (e.g. Windows or MacIntosh) used by our visitors. This information is used to facilitate and enhance your online visits. We do not cross-reference the information automatically collected through “cookies” with any type of personal information that is voluntarily offered on or through this Web site.

The use of cookie technology is common on the Internet, and many Internet browsers are initially configured to accept cookies automatically. If you would prefer not to accept cookies, you can set your Internet browser to notify you when your computer is receiving a cookie or to refuse cookies automatically. To re-adjust your Internet browser’s cookie options, please refer to the instruction documentation of your particular browser, or seek online assistance.

What other information may be collected?

The nature of the Internet is such that it passively and automatically collects certain information about a user's traffic patterns linked to their Internet Protocol (IP) addresses. These are unique Internet "addresses" assigned to all Web users by their Internet Service Providers (ISP). IP addresses are automatically logged by Web servers. While the IP address does not identify an individual on its face, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web. In instances of criminal malfeasance, Encore may share IP addresses with appropriate investigative bodies authorized to investigate breaches of security.

Our servers automatically log information about visits to our Web site in the normal course of establishing and maintaining Web connections. Server logs record statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, Web pages requested, and identify categories of visitors by items such as domains and browser types. These statistics are reported in aggregate form to us and are used to improve our Web site and ensure that it provides the optimal Web experience for visitors.

What about security measures?

Encore has adopted reasonable technical and operational procedures designed to protect your personal information from unlawful access or unintended loss. However, we cannot guarantee that unauthorized parties will never overcome those measures and potentially use your personal information for improper purposes.

We do not link server log information to any other data, in a way that would enable us to identify individual visitors. However, we may review server logs for security purposes, for example, to detect intrusions into our network. The possibility therefore exists that server log data, which contains visitors' IP addresses, could in instances of criminal malfeasance be used to trace and identify individuals. In such instances, raw data logs would be shared with appropriate investigative bodies authorized to investigate such breaches of security.

What if we change our Privacy Statement?

Encore may on occasion modify the terms and conditions of this Privacy Statement, and will post such modifications with immediate effect on this Web site. This statement was last modified on December 28th, 2010.

What if you have questions?

If at any time, you have any questions or concerns about Encore’s Privacy Statement, please feel free to email us at info@encoreengage.com or call us at 289-999-5128.

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